Terms of Service
Last updated: August 20, 2026
1. Agreement and Eligibility
These Terms of Service ("Terms") are an agreement between you and Auriflow Digital LLC, a Wyoming limited liability company doing business as Auriflow Studio ("Auriflow," "we," "us," or "our"). They govern your access to studio.auriflow.com and any related services and deliverables (collectively, the "Service"). By using the Service, purchasing an engagement, or starting a subscription, you agree to these Terms and our Privacy Policy. The Service is intended for business use by adults. If you use it for an organization, you represent that you have authority to bind that organization to these Terms.
2. The Service, Products, and Scope
Auriflow provides pricing and quote modeling software, optional expert build support, and related subscription or one-time deliverables. A confirmed brief or checkout page may define the applicable scope, assumptions, features, deliverables, exclusions, plan, and timing. If it conflicts with these Terms, it controls only for those service-specific details. Product features may change as we improve the Service, but we will not materially reduce a paid plan during its current billing period without notice. Material additions or changes to custom work may require a revised brief, timeline, or fee. We may decline work that is unlawful, outside our capabilities, or creates an actual or potential conflict of interest.
3. Your Materials and Responsibilities
You are responsible for maintaining the security of your account, providing complete and accurate instructions, assumptions, and source materials, reviewing applicable outputs and briefs, and making timely decisions. You represent that you have the right to provide all materials submitted to the Service and authorize us and our service providers to process them for the engagement. Do not submit unlawful content, malicious code, or personal data that is not reasonably necessary for the engagement. We may rely on the information you provide and are not required to independently audit or verify it.
4. Fees, Payment, and Taxes
The price and billing cadence shown at checkout are in US dollars. Activation and other one-time fees are due before configuration work begins. Subscriptions are billed in advance and renew automatically at the stated interval until canceled. Requesting a secure checkout link does not create a charge or begin a subscription; payment obligations begin only when you separately complete checkout. You authorize Stripe to charge the payment method on file for each renewal. You may cancel a subscription before the next renewal through the account billing controls or by contacting studio@auriflow.com; access continues through the paid period, and partial periods are not refunded. We may change future subscription prices with at least 30 days' notice, and you may cancel before the change takes effect. Stripe processes payments; we do not store full card numbers. You are responsible for applicable taxes other than taxes on our income. Unless Section 6 applies or law requires otherwise, activation and other one-time fees become non-refundable once configuration work begins. Chargebacks do not replace the dispute process in these Terms.
5. Access, Activation, Delivery, and Revisions
Subscription access begins after successful checkout, subject to any activation steps shown in the product flow. Guided activation begins after payment and your final materials confirmation. For one-time engagements, the delivery window begins only after those same conditions. Standard activation and delivery timing is measured in business days, excluding weekends and US federal holidays. Deadlines pause while we await requested information, access, or decisions from you. Any included revision or support commitment is the one shown in the applicable brief, product page, or checkout. Materially expanded custom work may require an additional fee and timeline.
6. Delays, Cancellation, and Refunds
You may cancel a subscription at any time, effective at the end of the current paid period. If we expect a custom-delivery delay, we will notify you and work with you on a revised time. If we cannot deliver a confirmed activation or custom-delivery scope for reasons within our reasonable control, you may cancel that work and receive a refund of the applicable one-time fee instead of accepting late delivery. These remedies do not apply to delays caused by you, agreed scope changes, third-party outages, emergencies, or events beyond our reasonable control. After a custom deliverable is made available, its fee is non-refundable, subject to any included revision.
7. Nature of Deliverables
Deliverables are analytical tools based on assumptions and information available when they are prepared. Quote models, forecasts, and scenarios are inherently uncertain, and actual results may differ. We do not provide legal, tax, accounting, audit, investment, valuation, or other regulated professional advice, and we do not act as a fiduciary. You are responsible for reviewing the deliverables and deciding how to use them. Do not use them as the sole basis for a decision or represent that Auriflow has verified, certified, audited, or endorsed your information or decision.
8. Data and Confidentiality
You retain ownership of materials you provide. You grant us a limited, nonexclusive right to process them as needed to provide, secure, support, and administer the Service. We will use reasonable care to protect nonpublic customer materials and will disclose them only to personnel and service providers who need them to deliver the Service, as you direct, or as required by law. Our collection, service providers, retention, deletion practices, and use of aggregated, non-identifying information are described in our Privacy Policy.
9. Intellectual Property
After payment, you may use, copy, modify, and share exported deliverables for your business purposes, including with your employees, board, investors, lenders, counterparties, and professional advisors. Those recipients may not rely on Auriflow or assert claims against us. Access to subscription product features ends when the paid subscription period ends. You do not acquire ownership of the Service, our pre-existing tools, templates, methods, know-how, branding, or general-purpose components. We retain all rights not expressly granted. We will not publicly identify you as a customer or display your deliverables without your consent.
10. Disclaimer of Warranties
Except for the express commitments in these Terms and the confirmed brief, the Service and deliverables are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service or any deliverable will be uninterrupted or error-free, produce a particular outcome, or satisfy requirements that are not stated in the confirmed brief.
11. Limitation of Liability
To the maximum extent permitted by law, neither party will be liable under these Terms for lost profits, lost revenue, lost opportunity, loss of data, or any indirect, incidental, special, consequential, exemplary, or punitive damages. Auriflow's total liability arising out of an engagement or subscription product will not exceed the amount you paid for the affected Service during the 12 months before the event giving rise to the claim. These limitations apply regardless of the legal theory and do not limit liability that cannot lawfully be limited.
12. Governing Law and Disputes
Wyoming law governs these Terms without regard to conflict-of-law rules. Before filing a claim, each party will give the other written notice and make a good-faith effort for 30 days to resolve the dispute informally. If it is not resolved, the state and federal courts located in Wyoming will have exclusive jurisdiction, and each party consents to venue there. Either party may seek urgent injunctive relief where appropriate.
13. General Terms
These Terms, the Privacy Policy, and any confirmed brief or checkout terms are the entire agreement for the Service and replace prior discussions about it. Neither party may bind the other, and we are an independent contractor. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of our business. If a provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. Sections that by their nature should survive termination will do so. We may update these Terms prospectively by posting a revised version and date; material changes will apply prospectively and will not retroactively alter a paid one-time engagement without your agreement.
14. Contact
Questions or legal notices may be sent to studio@auriflow.com.